Our Vancouver Office will be closed on Good Friday, March 30, 2018. The following are available service modes and are based on Philippines dates: March 29 - Holy Thursday - No Bank Deposits except BDO, All other service modes are available. March 30 - Good Friday - No service modes available. March 31 - Black Saturday - No Bank Deposits except BDO, All other service modes are available. April 1 - Easter Sunday - No Bank Deposits except BDO, All other service modes are available. Thank you.
There will be no service for all modes on Dec 25, 2017 and Jan 1, 2018 in the Philippines. Our Vancouver office is closed on Dec 25-26, 2017 and on Jan 1, 2018. Thank you very much. Happy Holidays!
We will be having a system maintenance on Sunday, December 17, 2017 between 5:30 pm to 6:30 pm Vancouver, BC time. During this time, you will not be able to access your online account. Thank you.
October 31, 2017 is declared non working holiday in the Philippines. All services will be available except non-BDO bank deposits. There will be no service on November 1, 2017 Philippines time on all modes due to All Saints Day except BDO deposits and inside SM Mall pick up counters. Service will resume on November 2, 2017 Philippines time for all services. Thank you. Family Express
Please note that the Interac e-Transfer issue has been resolved and service has been restored.